Answer first: Buy new when you need maximum warranty and sealed certainty. Buy certified ex-UK when you want business-grade hardware for less KSh and accept shorter warranty plus possible light wear.
This guide expands the trust page with decision examples tied to live catalogue machines.
Trust questions to ask any shop
- Is the unit new sealed or refurbished/ex-UK?
- What exact warranty period is written for this serial?
- What was tested (battery, keyboard, ports, display)?
- Can I see the KSh price next to the full CPU name and RAM?
Worked examples
A student with KSh 35,000 often lands a certified ex-UK Dell Latitude 5490 or EliteBook 840 G5. A buyer with KSh 75,000 who wants sealed stock may prefer a new Pavilion 15.
Recommended machines from our catalogue
Related categories
FAQ
Do you sell new and certified ex-UK laptops?
Yes. Every product page shows a clear New or Certified Ex-UK badge. We do not label used machines as new.
How do I order?
Open a product page, check the KSh price and specs, then tap Order on WhatsApp. Your message is prefilled with the model and price.
What payment methods do you accept?
M-Pesa Till, bank transfer, and pay on delivery within Nairobi. Instalment options can be discussed on WhatsApp when available.
What warranty do I get?
New machines: 12 months. Certified ex-UK: 3 to 6 months. Details are on each product and the warranty page.
Do you deliver outside Nairobi?
Yes. Same day in Nairobi where routes allow, next day countrywide via courier on most orders.